Privacy Policy

1. Who We Are

FlowWell operates the website flowwellglp1.clinic and provides digital health-education guides focused on GLP-1 medications and their side effects. We are not a medical practice, clinic, or healthcare provider of any kind.

2. Information We Collect

We collect the following types of information:

• Email address — when you subscribe to our newsletter, download a free guide, or purchase a product.
• Name — optionally provided during checkout or sign-up.
• Payment information — handled entirely by our payment processor. We never see or store your full card number.
• Usage data — pages visited, time on site, referring URLs, and device type, collected anonymously via privacy-respecting analytics.

3. How We Use Your Information

• To deliver digital products you purchased.
• To send health-education newsletters and product updates (you may unsubscribe at any time).
• To improve our website content and user experience.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

We use trusted third-party services to operate our business:

• Payment processor — for secure checkout. We never see your full card number.
• Email service provider — for transactional and marketing emails.
• Analytics tools — for privacy-respecting website analytics with no cross-site tracking.

5. Cookies

We use minimal cookies necessary for the website to function. We do not use third-party advertising cookies or cross-site tracking cookies.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Unsubscribe from marketing emails at any time (every email contains an unsubscribe link).
• Object to certain processing of your data.

To exercise any of these rights, email us at hello@flowwellglp1.clinic.

7. Data Retention

We retain your email address and purchase history for as long as necessary to fulfil our services and comply with legal obligations. You may request deletion at any time.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy? Email us at hello@flowwellglp1.clinic.